Return Policy

Your 100% satisfaction is our guarantee. For any reason you aren't completely satisfied with your purchase, we offer a 30-day return privilege.  Just return the item within 30 days of the invoice date for a full refund.

How to Prepare a Return?

  • Call us at 1-888-243-9192 or e-mail us at info@toptanzanite.com to get an RAN (return authorization number).
  • The item must be the returned within 30 days of the invoice date for a full refund.
  • Ensure the purchased item isn't damaged.
  • The item must be the returned in its original condition and packaging with certificate included.
  • Shipping expenses for returns are to be paid by the buyer. Shipping on international orders will not be the refunded, only the purchase price of the item.
  • Please return with a tracking number to ensure appropriate delivery.
  • We require 5 to 7 business days for processing your return after receiving the item back.